光影课 Lightwise
技术支持 · Support
联系我们 / Contact
遇到问题、有建议，或内购、恢复购买方面的疑问，请发邮件到 qiumochen6@outlook.com。请附上设备型号、系统版本和问题描述，我们通常在几个工作日内回复。
For bugs, feedback or purchase questions, email qiumochen6@outlook.com with your device model, iOS version and a short description. We usually reply within a few business days.
常见问题 / FAQ
怎么恢复购买？
在 App 的“我的”页点“恢复购买”，需使用购买时的 Apple ID。
How do I restore my purchase? Open the Me tab and tap Restore Purchases, signed in with the Apple ID used to buy.
需要联网吗？
课程和练习完全离线，只有购买和恢复购买时需要联网。
Does it need internet? Lessons and exercises work offline; only purchasing and restoring need a connection.
换手机后进度还在吗？
学习进度只存在本机，不上传。换机时请使用 iPhone 的迁移功能或设备备份。
Is my progress kept on a new phone? Progress is stored on-device only; use iPhone transfer or a device backup when switching.